Workflows

Workflows let you automate multi-step business logic that triggers in response to events. They are powered by the workflow execution engine built on Durable Objects.

How Workflows Work

An event triggers the workflow (e.g., purchase)
The workflow evaluates conditions
Actions execute in sequence or parallel
Results are recorded for audit

Example: Purchase Reward Workflow

{
  "name": "Purchase Points Reward",
  "trigger": {
    "event": "purchase"
  },
  "steps": [
    {
      "type": "condition",
      "check": {
        "field": "amount",
        "operator": "gte",
        "value": 1000
      }
    },
    {
      "type": "action",
      "action": "credit_points",
      "params": {
        "amount": "{{ event.amount / 100 }}",
        "reason": "Purchase reward for order {{ event.metadata.orderId }}"
      }
    },
    {
      "type": "action",
      "action": "send_notification",
      "params": {
        "template": "points_earned",
        "channel": "email"
      }
    }
  ]
}

Available Actions

Action	Description
`credit_points`	Add points to customer’s wallet
`debit_points`	Remove points from wallet
`send_notification`	Send email/push notification
`apply_promotion`	Apply a promotion to the customer
`update_metadata`	Update customer metadata
`webhook`	Call an external webhook

Workflow Conditions

Conditions support rich comparison operators:

Operator	Description
`eq`	Equal to
`neq`	Not equal to
`gt`	Greater than
`gte`	Greater than or equal
`lt`	Less than
`lte`	Less than or equal
`in`	Value in array
`contains`	String contains